Technology

It says connected, but nothing opens. You will hear this statement quite a bit, so you know what to check first and what to tell the customer right away.

You know that page that pops up when you join Wi-Fi at a cafe or an airport? That’s a captive portal, and your hotspot needs one to get paid.

Cheap router, big plans. We tested the idea on paper so you don’t waste money, and found where the Xiaomi Mi Router 4C runs out of steam.

You don’t need a fortune to start a Wi-Fi business. See what the gear really costs and where your first 50K should go.

Fiber vs wireless internet for Kenyan ISP owners. What it costs, where each one wins, and how to start small without wasting money.

Your hotspot is slowing down every night and customers are complaining. Here are 7 likely reasons why it's happening and what you can do to check each one out.

Discover why a reliable billing system is essential for Kenyan ISPs. Learn how automation, M-Pesa integration, and real-time tracking can improve cash flow, reduce revenue loss, and enhance customer experience.